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Be Creative and Clever to Successfully Navigate the “New Normal” of LegalTech PR

Christy BurkeRecent times have been rough on the legal media, rife with layoffs of prominent, respected editors and widespread confusion as publications consolidate, separate or shutter altogether. For legal technology vendors, as you navigate this “new normal” in legal PR, a solid approach is to take control of your media activity.  Don’t wait for more predictability to emerge in the established press. Now is the time to act assertively and persuasively. Stake your claim to online ink!

Legaltech 2017: The Recap

Nicole BlackLast week thousands of lawyers, legal IT professionals, and others with an interest in legal tech made the annual pilgrimage to New York City and descended upon the Midtown Hilton. For people invested in learning about the latest and greatest innovations in legal technology, especially eDiscovery, this is a great conference to kick off the new year and mingle with other likeminded people. This year’s conference was, however, markedly different from earlier versions, at least on paper.

How Can Hosted Telephony Benefit Law Firms?

Gemma MaroneyMaking the transition to a Hosted system is a step businesses in every sector will need to consider in the near future. While the many benefits of hosted telephony are becoming vastly more understood, any upgrade to your firm’s infrastructure needs to be carefully weighed up. So, what makes hosted telephony such an attractive option for modern businesses, and how well do these advantages translate to the specific needs of your law firm?

iManage pulls a white rabbit from the hat with new product releases

Jonathan WatsonThis is a big day for iManage. For starters, the company has unveiled iManage Work 10, a new version of its document and email management system. ‘This is the biggest piece of news for iManage in at least 13 years, maybe ever,’ says the company’s chief marketing officer Dan Carmel.

iManage has also enhanced its iManage Cloud services with technologies used by leading Internet firms such as Google, Facebook and Twitter. ‘The cloud services are a substantial rewrite,’ says Carmel. ‘This is a clear leapfrogging of anything else that exists in the market today and plants a very big stake in the ground for the next 10 years.’

Lawyers And Cybersecurity in 2017

Nicole BlackWhen it comes to cybersecurity, lawyers often get a bad rap. The industry’s known reticence to embrace new technologies similarly extends to the perception of its general lack of understanding of security issues. And in many cases, the evidence does indicate that lawyers fail to enact necessary cybersecurity measures for any number of reasons. 

Common sense dictates that larger law firms would have better cybersecurity procedures in place due to large in-house IT staff and devoted legal IT budgets. But surprisingly, according to the results of the American Bar Association’s latest Legal Technology Survey Report, large law firms are often the most likely to experience security breaches. 

2016 Highlights and Trends: A Wrap Up

Nicole BlackAs another year draws to a close, it’s time to take a look backward. In 2016, I wrote about a lot of different legal technology issues, but which ones stood out? What legal technology trends shaped 2016 and will continue to shape the legal profession well into 2017 and beyond?

I started the year off in January discussing one of the most talked about topics of 2016 and then returned to that topic again in June: the effect of AI on the legal profession. Despite the dire predictions of some that robots would soon replace many of the functions that lawyers perform, I concluded that that simply wouldn’t be the case.

Document and transaction management processes critical for law firm data security

Roy RussellThe security-related lexicon pertaining to email scams is rapidly growing. There’s phishing, spear-phishing, ransomware, whaling; and most recently, I heard of ‘smishing’. Not entirely an email scam, but these SMS-based messages have an email like format with email-specific fields in the messages and malicious links hiding behind shortened URLs.  

Cybercrime is indeed a global problem, but law firms are especially susceptible due to the large volume of highly sensitive client data they hold on businesses and individuals; in addition to the fact that they are also cash rich. 

What Lawyers Should Be Thankful For in 2016

Nicole BlackThanksgiving is right around the corner for lawyers in the U.S. For many, this time of year is a time to reflect on the positive - to take stock of your life and be thankful for the good things that have come your way. Following a tumultuous election, many are unsure what the future holds. But for me, one constant for which I am grateful is technology and all of the opportunities it provides.

How to make social media work for law firms

Ben HollomIn my experience, social media management is probably the main area of customer engagement where law firms fall flat. Admittedly, it’s a tough nut to crack, whichever industry you’re in, but the legal sector seems particularly bad when it comes to implementing effective social media strategies.

In recent years, I’ve come across countless profiles that have been left to stagnate, languishing in the dusty corners of the Web, deemed unworthy of due care and attention because they didn’t deliver retweets and mentions. After all, who’s going to ‘Like’ a lawyer or ‘Share’ a solicitor, right?

Lawyers and Client Communication in 2016

Nicole BlackAttorney-client confidentiality is the very foundation of relationships between lawyers and their clients. Client trust would be eroded in the absence of this strict obligation of maintaining confidentiality. It is only because clients know that their communications with legal counsel are deemed confidential that they’re able to provide their attorneys with a full description of the underlying facts and issues that lead them to seek assistance in the first place.

The Shifting Role of eDiscovery in the Legal Space

Jack Berlin & Jason SilvaIn the course of only a decade, e-discovery has moved from a costly experiment pursued by only the largest law firms to a near necessity for organizations of all sizes. Today, even small and medium firms are adopting the technology, spurred on by the availability of third-party resources, lower implementation costs, the challenge of preserving digital information, and encouragement from judges. Over the last few years, the scope of e-discovery has spread to criminal proceedings, breaking free of its historical confinement to the civil realm. As e-discovery continues to mature, its capabilities and applications will only continue to expand.


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