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2023 Global Momentum Highlights
Jessica Kattman
From the launch of MADDI, an AI-powered virtual associate, to the release of Onyx, Aderant reveals n(...)
Digitally empowering Legal Departments to unlock business efficiency
Tom Dunlop
Amidst fierce competition, businesses are increasingly adopting digital advancements to meet market (...)
How RFID will change the way your law firm manages documents
Chris Giles
A while back, some law firms flirted with the idea of using Radio Frequency Identification (RFID) te(...)
Taming data with a growth minimisation strategy
Chris Giles
Once a law firm understands why data minimisation is important, it’s time to act by putting policies(...)
Don't put off data minimization
Chris Giles
The uninitiated may be tempted to view data minimisation as a bit of a housekeeping exercise, and no(...)
Organising and managing all the communications and content associated with professional work has never been more complicated - or more critical. You face unrelenting pressure to meet client demands for responsiveness, productivity and security yet several obstacles hinder your ability to effectively and efficiently serve your clients: Hundreds of disjointed communications - emails, texts, instant messages and voicemails - often locked in personal computers and mobile devices and inaccessible by other team members. Thousands of different documents attached to emails, stored locally, on servers and in the cloud, making it difficult to get a complete view of even simple, let alone complex, client issues. The result? Greater risk, lower client satisfaction and wasted time that could have been spent serving clients.
Enter iManage, the leader in Work Product Management software. iManage enables you to easily and efficiently manage the complete work product lifecycle by organising all client communications and content into secure, unified project workspaces, accessible from any device, anywhere, and securely sharable with partners and clients. With iManage, you can streamline the management of the complete life engagement lifecycle, enhancing productivity, reducing risk, improving responsiveness - and increasing client satisfaction.
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Today’s professional services firms are under a great deal of pressure when it comes to matters of security. Not only externally from the cybercriminals who are increasingly targeting them to gain access to privileged client data, but internally from clients themselves who are reacting by demanding more stringent procedures and precautions be taken with their information.
To provide some perspective on how prevalent these pressures are, consider the latest research from cyber security firm, FireEye, which tells us 97 percent of all service firms have experienced a data breach at one time or another. That is no small percentage. When we take into account the media attention these breaches can produce, it is easy to understand why clients are turning up the heat on making sure their information is protected.
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