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IT Security Isn't Just a Tech Issue, It's a Governance Issue

James Britt & Terry CoanNo matter the line of practice or industry focus, all law firms are entrusted with highly sensitive client information. When it comes to protecting this extremely confidential data,  many firms rely on technical solutions, such as: firewalls, antivirus software, perimeter defenses and multifactor authentication. 

However, in an increasingly complex cloud-based and mobile world, the protection of valuable enterprise and client data can no longer be looked at as purely an IT security challenge, but instead should be approached as a broader information governance strategy. In other words, the fact that extremely valuable data now often resides outside of firm firewalls, means firms should not only be evolving their supporting technology, but also their internal information governance policies and procedures.

How the Right Organisation and Technology Can Optimize New Business Intake

Terry CoanHow to take NBI strategies to the next level by simplifying back-office processes

Law firms, like many other companies today, are constantly investigating ways to do more with less. Quality legal work is a must but reducing extraneous spend is almost always on executives’ minds. Many firms are already taking steps toward cost optimization by increasing efficiencies and better aligning their back office processes for greater profitability. 

Legaltech New York: More (And Less) Of The Same

Nicole BlackLast week I made my annual pilgrimage to Manhattan to attend and cover Legaltech New York. The conference was exactly what I had expected and I walked away with the phrase “the more things change, the more they stay the same” running through my mind—both in terms of the conference itself and in terms of the legal professions’ collective attitude toward technology.

I, For One, Welcome Our New Robot Overlords

Nicole BlackWho knew robots and lawyers went hand in hand? I had no idea until the two terms recently began repeatedly showing up in my RSS feed in headline after headline. Most articles seem to posit that robots will one day—in the not so distant future—replace lawyers. In other words, lawyers are doomed. Doomed I say!

Now the death of lawyers—that’s nothing new. It’s a theme I’ve grown used to. In fact, I’ve even been know to throw the words “dinosaur” and “extinct” into a sentence that contains the word “lawyers.” After all, a little hyperbole can sometimes go a long way.

2015 Highlights and Trends: A Wrap Up

Nicole BlackAs 2015 draws to a close, I thought I’d take a look back at all of my columns from the past year. It’s been an interesting year for legal technology and there are insights to be gleaned from 2015’s events and trends.

First, there were the legal technology conferences. I attended quite a few of them and each left me with a different perspective as to where the legal technology space was headed. 

The importance of contextual metadata in email eDiscovery

Katie MontgomerieThere has been some noise in the past months regarding email read receipts and whether or not they are admissible in court. In the North Carolina case, Fox v. Leland Volunteer Fire/Rescue Department Inc., 7:12-CV-354-FL. (E.D.N.C. Mar. 10, 2015), email read receipts were contested by the defense as unauthenticated hearsay. Judge Flanagan countered this argument, saying that read receipts amount to a party admission rather than hearsay.

Lawyers, Email, And Preserving Confidentiality in 2015

Nicole BlackIt’s well known that standard email is inherently unsecure. As emails travel to their intended destination, they traverse untold number of servers and can be intercepted and viewed by virtually anyone with technological know-how. This is because emails are unencrypted and are akin to postcards written in pencil and this inherent security flaw in email as it now exists arguably places confidential client data at risk.

Lawyers wanted… to discuss the Internet of Things

Christy BurkeLawyers need to make sure their voices are heard in debates about the Internet of Things

The Internet of Things (IoT) is poised to affect everyone, everything, everywhere, no doubt including the legal industry and the clients it serves. But will it have a drastic impact on IT operations at law firms? How can lawyers participate in the IoT phenomenon in a meaningful way?

Come the AI legal armageddon, what’s in it for me?

Chrissie LightfootThe world is experiencing an explosion in tech start-ups that are jumping on the artificial intelligence (AI) revolution bandwagon to serve the hunger of established markets and new markets. You only have to follow the plethora of tweets on the subject of #Fintech and #LegalIT (aka #lawtech) to realise that certain sectors are enjoying exponential promise, opportunity and growth. The legal ecosystem is potentially one of these. 

I am pleased to witness the current deployment of the potential, promise and peril of cognitive computing, AI and robots in the legal world. It’s been too long in arriving. 

2015: The Year Lawyers Freaked Out About Legal IT Security

Nicole BlackThe results of the 2015 ILTA/InsideLegal Technology Purchasing Survey (“the Survey”) have confirmed what I’ve been saying all year about lawyers’ attitude toward technology in 2015: they’re frozen in their tracks by fear. In part this is because it seems that every week there’s news of some new, massive data breach. 

The causes of the breaches are many and varied: hacked passwords, sophisticated attacks by foreign government agents, company employees stealing data, and security flaws in online programs. That many of the reasons for the breaches are something that are unlikely to happen or are inapplicable to most law firms is often irrelevant to lawyers; they hear news of the latest breach and automatically assume that all new technology is dangerous and should be avoided. 

What is The Cost of Delay for Upgrading Your Firm’s Infrastructure?

Scott McFettersLitigation, negative publicity, shrinking client pipelines or extinction are all possibilities as cyber incidents continue to run rampant:  time to pay attention to the fundamentals like your equipment and technology lifespan

Sustained corporate success and the ability to adapt to change have long gone hand-in-hand; the average life span of a corporation has been steadily decreasing for decades. Standard & Poor’s data shows that it was 61 years in 1958, 25 years in 1980, and just 18 years in 2011. In today’s business world, many more companies merge, are acquired, or go through some other form of transformation which feeds into the data—all which means business as a whole is more dynamic than it was 60 years ago as the pace of change accelerates. 

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