Independent Analyst Firm Cites Open Text as an Industry Leader in Records Management

Global News

16
Jul
2009

Open Text Records Management Scored Highest Overall for Current Offering; Integrations with SAP and Microsoft SharePoint are a Compelling Choice for Many Enterprises

Open Text Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Content Management (ECM), today announced that analyst firm Forrester Research, Inc. (Nasdaq: FORR) has named Open Text a leader in The Forrester Wave : Records Management, Q2 2009. Open Text Records Management was scored highest overall for its current shipping offering.

Forrester developed a comprehensive set of 89 evaluation criteria grouping them into three high-level categories: current value, strategy and market presence. Eight vendors were evaluated in this report.

According to the report, compliance and eDiscovery are driving records management. "Enterprises need consistent records management approaches to grapple with the explosive volume and diversity of content and to meet legal risk mitigation needs," the report stated. "Rapid growth in digital content has coincided with increasingly complex compliance and eDiscovery requirements that frustrate enterprise efforts. Diverse applications, tools, and file types along with undocumented, disorganized information architectures, increased litigation, rapidly changing case law, and a fragmented vendor ecosystem further aggravate this scenario."

The report went on to say that organizations must now focus on five key trends to evaluate records management options including rising demands to mitigate legal risks and challenges, evolving records management certification requirements, and expanding focus beyond physical records, toward a broader array of digital assets.

In a profile of Open Text's solution, the report states that "Open Text Records Management offers enterprises strong physical records management capabilities and retention management support for a wide variety of electronic content types and applications. Open Text continues to invest in records management certification and supplements product strengths with its ECM platform, Federated Records Management (FRM) functionality, and natively developed message, file system, and structured data archiving applications . In addition to solid records management capabilities and complementary solutions, Open Text s packaged integrations with SAP and Microsoft SharePoint make it a compelling choice for many enterprises."

"Open Text is pleased to be recognized as a leader in the Forrester Wave for records management. With the explosion of content from all corners of the office and beyond, it's more important than ever for organizations to reign in that content for compliance purposes," said Kirk Roberts, EVP, Products at Open Text. "Open Text is committed to delivering superior records management and compliance offerings for all content, so that customers have the tools they need to meet challenging legal and regulatory requirements, helping to ensure consistency of information retention."

A fundamental component of the Open Text ECM Suite, Open Text's records management provides full lifecycle management for the entire enterprise. It helps organizations to file all corporate content according to organizational policies, thereby helping to ensure regulatory compliance, and reduce the risks associated with audits and litigation. Open Text offers records management integrated with archiving, metadata management, search and storage management capabilities the company's powerful Enterprise Library Services. The solution offers records and content lifecycle management across multiple systems and applications, including SAP, Oracle, Microsoft SharePoint, email, file systems, digital assets, web content and more.

Open Text's records management offering is compliant with the U.S. Department of Defense 5015.2-STD, the United Kingdom's TNA regulations and Australia's VERS regulations; all important standards for records management software.

For more information on Open Text's records management solutions, go to: http://www.opentext.com/2/sol-products/sol-pro-records-management.htm To access the full report visit: www.opentext.com/rmwave