UK News
This week Ombudsman Services launched its new groundbreaking and intuitive case management system, provided by Peppermint Technology. The move is a result of a two year exploration of Ombudsman Services’ processes and its overall approach to dispute resolution. The new case management system will not only enhance the organisation’s customer experience, but place it at the cutting edge of consumer alternative dispute resolution.
UK News
LexisNexis® Enterprise Solutions, a leading provider of content and technology solutions, today announced that top 200 legal practice and consumer law firm Bott & Co’s recently launched flight compensation service for airline passengers, Bott Aviation, is powered by its rapid development case and matter management system, Lexis® Visualfiles®.
UK News
SyseroCTX allows clients to monitor status of matters
When IT manager James Walker was approached by lawyers from his Litigation Practice about automating a highly complex debt recovery process, he knew he was going to need to think outside the box. Traditional case management systems would require dozens of developer man days to map and construct the proposed processes, and it was proving difficult to tie down a final specification.
UK News
London law firm Ross & Craig today announces that it has selected ILB, an integrated practice and case management system from Advanced Legal (Advanced) as its legal technology platform. The firm will replace its existing accounting software, which will allow Ross & Craig to improve performance and profitability.
UK News
NetDocuments, the leading cloud-based document and email management service provider, announced today that the award winning commercial law firm Shulmans has selected NetDocuments as its document management system (DMS).
UK News
Zylpha, the UK’s leading innovator of secure document production and distribution systems for the legal profession, has appointed Paul Barber as National Sales Manager. Barber joins from open source technology group Zaizi, where he was responsible for consultancy sales of enterprise content management and document capture solutions.
UK News
Hillyer McKeown Solicitors has signed a major contract for SOS Connect as part of its drive to harness technology to deliver an enhanced service to clients. The Chester-based firm is replacing its incumbent legal software solution with SOS Connect, for integrated CRM, marketing, practice and case management.
UK News
International law firm Edwards Wildman has deployed the Phoenix WorkSite Monitor Connect solution. The implementation covers the 20 server WorkSite environment and provides live monitoring and alerting of key services including E-Mail filing and IDOL Search as well as general Worksite system performance monitoring.
UK News
Autonet Law LLP, which was granted its ABS licence by the SRA in April 2013, has selected Eclipse's Proclaim Practice Management Software solution. Autonet Law has been established by Autonet Insurance Services Ltd to provide a personal injury claims solution for its client base.
UK News
City firm go site wide with Sysero Current Awareness
The Knowledge Team at Nabarro have been using news feeds to deliver customised content to their fee earners for a number of years. One of the main tools they use for this is the cloud based aggregation service, Sysero Current Awareness. In the last 6 months SyseroCA has evolved into a platform that allows Nabarro to combine automatic news aggregation with the manual creation of news alerts.
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