LexisNexis Launches InterAction+™ Cloud CRM Solution

Global News

25
Jul
2023

Editor

LexisNexis^® Legal & Professional, a leading provider of information and analytics, today announced the launch of InterAction+™, a new cloud-based legal CRM that unites a feature-rich business development tool with a modern user experience, cloud infrastructure, and exclusive content from LexisNexis^® to help lawyers manage relationships and identify opportunities and at-risk clients.

Many law firms struggle to proactively uncover new business opportunities while trying to mitigate at-risk clients and secure their business. InterAction+ delivers actionable insights from Context that provide predictive data analytics to address these issues. US customers can view litigation events by firm, practice area, and jurisdictions for users’ clients and prospects in an easily digestible format. With an at-a-glance dashboard, InterAction+ allows users to quickly identify relationships at risk, clients with low engagement and others that need immediate attention.

Over the coming months, InterAction+ will continue to add new features and content integrations, including news and company information from LexisNexis® Legal News and LexisNexis® Dossier.

“Law firms of all sizes are facing more competition than ever, and technology is a necessary priority to help secure business,” said Sean Fitzpatrick, CEO, LexisNexis UK and North America. “InterAction+ combines the power of a legal CRM with exclusive content from LexisNexis^®, allowing law firms to stay ahead of the competition.”

The InterAction+ solution offers anytime-anywhere access, data security, and a solution for firms of all sizes. Some of the many InterAction+ features and benefits, with exclusive LexisNexis^® content, include:

• Modern User Interface: Improved layout and design simplifies navigation and improves readability by surfacing essential insights and tasks for a better overall user experience.
• InterAction+™ Home: At-a-glance dashboard highlights connections that are weak, at risk, and have low engagement to quickly identify collaboration opportunities and take actionable steps.
• Context: Integrated data from Context, shows litigation events by firm, practice area, and jurisdictions for users’ clients and prospects to inform business development opportunities.
• Daily Digest: Capture important tasks and activities in a daily configurable email that prioritizes business development and allows the addition of new tasks without interrupting users’ workflow.
• Mobile: Easily access, from a smart device, client relationship intelligence and litigation opportunities with exclusive LexisNexis content from anywhere you work.

With the introduction of InterAction+, customers will have the choice of where data is stored. InterAction+ is a cloud offering, encompassing both the hybrid cloud and full cloud solutions. With the hybrid cloud solution, customers manage their data, and with the full cloud solution, LexisNexis stores data on behalf of customers.