IntApp, Inc., the leading provider of application integration software for the legal industry, today announced that Cozen O’Connor LLP, a recognized leader in the areas of litigation, dispute resolution, and high-stakes business matters, uses Integration Builder as a central platform for executing a broad range of IT projects and managing critical business processes across the firm.
“IntApp has changed the way we think about IT architecture, business process automation and data management,” said Scott Minkoff, Solutions Development Manager, Cozen O’Connor LLP. “Many of our key application integration and workflow projects would have been incredibly time consuming, expensive and risky to develop and deploy without using Integration Builder. For us, the product is much more than a piece of software; it is a creative vehicle IT leverages to make our firm more efficient and effective.”
Integration Builder provides a simple, straightforward way for law firms to connect, manage and automate their business applications and processes. Provided as a pure-software application deployable in a virtualized environment, it delivers real-time data communication without the cost, complexity and time required by custom code development. Enabling organizations to rapidly address common challenges including new business intake, new user provisioning, application upgrades and distribution list management, IntApp includes pre-built solution templates, best practices and access to an energetic, collaborative user community of IT professionals.
Cozen O’Connor has used Integration Builder to execute hundreds of IT projects. The firm initially deployed the software to automate distribution list management, freeing IT to devote more time to execute other complex projects. It has also used Integration Builder to automate user account provisioning and a variety of event-driven notifications, including alerting lawyers of pending calendaring deadlines and sending regular financial reports to help management track firm progress against business goals. The firm has even used Integration Builder to identify and fix bugs in other third-party software.”
“Beyond the software, I can’t say enough positive things about the quality of IntApp’s services, support and educational resources,” added Minkoff. “The support we receive from IntApp is superb, and we continue to learn new things from our peer community. Recently, an IntApp customer webinar inspired us to use Integration Builder to develop a Master Data Directory, which further centralizes data management and reduces processing traffic and load across our business applications.”
“Cozen O’Connor never stops finding innovate ways to use Integration Builder,” said Norm Mullock, Head of IntApp’s Integration Practice. “Organizations like theirs inspire our product team to deliver new features, business rules and project templates. We look forward to seeing what they come up with next.”
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