Over the past year Tikit has witnessed a growing demand for its managed services and related outsourcing activities. Professional services firms seeking to implement industry leading best practice and gain the benefits from outsourcing all, or part, of their IT services have increasingly turned to Tikit for its capability and expertise.
Tikit has been working with professional service firms for over 17 years and has built a formidable array of talented staff in all areas of IT. Tikit's expanded offering aims to leverage a new structure and processes to bring together all of the diverse capabilities and experience the organisation can provide to deliver a truly complete service offering.
Simon Elven, Head of Tikit's Management Services, says "Tikit is uniquely positioned to provide IT Managed Services through one organisation with a single focus delivering the highest quality end-to-end customer service required by professional services firms. From the setup and delivery of a single pc through to 3 rd line application support, the development of new bespoke applications to a complete managed, outsourced service, Tikit has a formidable capability. The teams that we have in place now will make us the clear first choice for IT services within the professional services sector."
Jonathan Evans, Finance Director at Memery Crystal continues, "Tikit are more than just an integral part of our IT department, they are our IT department ensuring the day to day availability of our services. They consistently meet service levels whilst adjusting to our changing business needs so we can increase the range and quality of services we can provide to both our external and internal clients. The on-site team, together with the assistance and input from Tikit's other experienced staff, take care of not just the day to day support but also project delivery such as the move from Office 2003 to 2010. They are a true business partner."
To support this drive, Tikit has recruited Darren Saunders as Managed Services Account Manager and Ian Halcrow, the Client & Services Delivery Manager for Tikit, who will work together to continue to enhance, develop and implement managed service solutions that help drive our clients productivity.
Copyright © 2023 Legal IT Professionals. All Rights Reserved.