LMS, the UK’s leading conveyancer and panel management specialist, today announces that InfoTrack, a pioneering digital conveyancing provider, has integrated with Secure Link to facilitate access to the service for all its clients and deliver an enhanced user experience.
LMS Secure Link is an innovative messaging service, launched last year to streamline the conveyancing process and improve case query turnaround times. The service enables law firms to raise common post offer queries with the lender in a streamlined way to help firms achieve quicker responses and avoid delays in the conveyancing process.
The integration with InfoTrack will allow its clients to request redemption statements via Secure Link through their InfoTrack portal, without the need to contact any additional stakeholders. The statements will automatically appear in the user’s case management system, delivering a much more seamless, enhanced experience, with no need for access to multiple platforms outside of InfoTrack.
Having already seen the success of the platform, which saw 68% of post-offer queries answered immediately, the integration will ensure that lenders and law firms will get the answers they need when they need them.
The move is a further demonstration of LMS and InfoTrack’s ongoing collaboration and commitment to creating efficiencies in the conveyancing process as they continue to work closely together to ensure that problems currently experienced by all stakeholders are addressed in a timely, appropriate and innovative way with technology at the centre. The integration also means that InfoTrack customers will be among the first to benefit from LMS’ continual development and enhancement of the Secure Link platform.
Commenting on the news, Travis Scholes, Commercial Director at LMS said: “Secure Link was born out of a need to drive efficiencies in the conveyancing process to help lenders and law firms alike. It has had a big impact so far but we’re always looking for ways that we can expand this further still and improve the process for all stakeholders.
The integration with InfoTrack does just that, providing access to Secure Link to its clients and allowing them a single point of access. We love working with the InfoTrack team – their vision is very much aligned with our own and our work together to drive true collaboration has been recognised at this year’s British Conveyancing Awards. We can’t thank Scott and the team enough for their ongoing support and we’re excited to continue to innovate together.”
Scott Bozinis, CEO at InfoTrack UK, adds: “In much the same way as LMS, our main focus will always be how we can enhance user experience across the board. Secure Link has had an enormous impact since it launched – a true testament to the work of the LMS team - and this integration felt like a natural step to improve the experience of our clients. With one point of access, it really does benefit everyone, and today’s announcement is evidence of the dedication to the work we’re doing with LMS and the values we share in delivering the best possible outcomes for stakeholders. We love working with Trav and the team to bring technology to the forefront and are very much looking forward to bringing even more exciting and collaborative innovations to the market this year. Watch this space!”
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