Encoretech Meets Increased Firm Demand for NetDocuments End User Training Services

Global News

16
Jun
2015

Editor

Encoretech, a premiere learning & development organization delivering technology training and migration solutions to the legal and corporate communities, and long time certified NetDocuments Training Channel Partner, today announced a major increase in NetDocuments law firm user training projects.

Over the last 12 months, Encoretech has partnered with 12 law firms including Pillsbury Winthrop Shaw Pittman, Dykema, Frost Brown Todd, and Winstead to design and execute successful NetDocuments end-user training programs. A long time certified NetDocuments Training Channel Partner, Encoretech works closely with NetDocuments and its customers to ensure that firms are properly trained and prepared when it comes to getting the most out of the powerful cloud based document management system.

While NetDocuments relies on a broad ecosystem of certified trainers, consultants and technology experts to help its clients get the most value out of the NetDocuments product, Encoretech has established itself as the most experienced NetDocuments training partner, based on total number of law firm users and offices trained. To date, Encoretech’s Certified NetDocuments Consultants have partnered with 17 firms representing 8,000 NetDocuments law firm users across 175 offices. 

“The Encoretech team was the secret ingredient in our NetDocuments training rollout and project.  Having them at the core of the training operation, allowed Frost Brown Todd the flexibility to respond as more and more users went live in NetDocuments,” stated Paul Bromwell, Chief Information Officer at Frost Brown Todd which recently rolled out the cloud-based document management system.

While each Encoretech NetDocuments training project is unique based on a firm’s requirements and specific needs, broader tactical training deliverables often include:

• Development of “NetDocuments Essential Skills” training curricula, quick reference guides and  eLearning modules to facilitate deployment and provide ongoing learning opportunities for existing firm users and new hires
• Assisting firms with testing to ensure a stable desktop is in place
• Consulting with firms regarding best practices for sharing documents among attorneys/staff
• Hands-on classroom training delivered by Encoretech’s Certified NetDocuments Consultants
• Working alongside firms’ internal training/IT staff to provide end user support during rollout
• NetDocuments user adoption program including communication and promotion plan
• Development and delivery of in-depth workshops, both on site and virtually, to further supplement essential NetDocuments skills training. 

“The global demand for modern document management is at a breakneck pace, and we simply couldn’t respond to the growth without our network of certified channel partners like Encoretech,” stated Matt Duncan, CEO of NetDocuments. “The deployment of a mission-critical application such as document management needs to be done right in order to achieve a high user adoption rate, correct security practices, and firm-wide productivity. The proven team at Encoretech continually delivers top notch results with well-executed transitions to our service and an excited and well-trained customer base.”

“With the current focus on attorney productivity and increasing users’ overall tech proficiencies and tech adoption, it is our obligation to work with them to become better technology users … helping them master a mission critical solution like NetDocuments is a prime example,” stated Stacy Gittleman, Encoretech’s CEO.