Replacing Carpe Diem gives attorneys more flexible tools and increases the accuracy and efficiency of time entry
Aderant, the world’s largest independent legal software company, today announced that Reynolds Porter Chamberlain (RPC) has completed a firm-wide deployment of Aderant Expert 8.0 Time Management to all of its attorneys in just one month.
With the move to Expert Time Management, the accuracy and efficiency of billable time entry has increased. Time entries can be submitted and then immediately posted and billed.
RPC is a modern, progressive, and commercially-oriented law firm with offices in the UK, Hong Kong, and Singapore and more than 400 fee earners. The firm began using Carpe Diem many years ago, but with limited enhancements to the product in recent years, RPC began looking at new time entry solutions.
RPC wanted a scalable, enterprise solution that would accommodate the firm’s growth and easily integrate with its Aderant Expert financial management system. A key for RPC was usability; giving attorneys simple, rapid time capture tools. All lawyers at RPC enter their own time – a mandate across the entire firm. Their fee earners were diligent users of Carpe Diem and most used Timers. After looking at several products, RPC realized Expert Time Management met or exceeded all of its requirements.
RPC implemented Expert Time Management throughout the firm along with its Windows 7 and Microsoft 2010 implementation initiative over the course of a month in July/August 2012. RPC determined that hands-on training was not required; therefore complete training was offered using the firm’s e-learning program. The application had an impressive 87% adoption rate at launch. Expert Time Management is now the firm’s core time management application.
“Firms considering a similar project should recognize that lawyers are passionate on time recording, and you need to engage them early in the process,” said Julie Berry, IT director at RPC. “You won’t get their buy-in if they don’t understand the process and see the benefits. Expert Time Management gives our lawyers tremendous flexibility, and we’ve seen a definite increase in time entry accuracy and efficiency.”
Expert Time Management is easy to use and information is accessible to lawyers anywhere, at any time. When time entries are submitted or modified, fee earners can immediately view their updated statistics. Most lawyers use the Timers in Expert Time Management and tailor the experience to their own personal preferences. Lawyers can adjust time and narratives after posting, use unique searching facilities, draft time entries, get real-time access to time entry information, and more. Expert Time Management is cost efficient, improves productivity, and upgrades are seamless and easy.
RPC will now be able to use Aderant’s Found Time application, enabling fee earners to reconstruct their day by recording time spent on e-mails, documents, telephone calls, and more. Found Time was important in the decision making process for Expert Time Management. RPC wants to provide tools that individuals find easy to use so that they can maximize time capture and improve overall accuracy.
“Like many firms, RPC was using a legacy time entry system and needed a broader suite of capabilities to meet its lawyer’s personal preferences while maximizing time capture and revenue,” said Chris Giglio, chief executive officer for Aderant. “Expert Time Management was designed by working closely with many firms to ensure it met the stringent requirements firms have for flexibility, ease of use, reliability, and scalability. We believe Expert Time Management is the best time entry product on the market today.”
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