Winscribe Wins Dictation & Speech Recognition Contract with Higgs Fletcher & Mack LLP

USA/Canada News

31
Aug
2016

Editor

Winscribe announced today that Higgs Fletcher & Mack LLP, a leading full-service law firm providing a comprehensive range of legal services, has selected Winscribe's digital dictation workflow management solution to replace its aging dictation system.

Higgs Fletcher & Mack LLP is San Diego’s oldest and most respected full-service law firm. With more than 75 attorneys in 24 practice areas, the law firm excels at meeting the legal needs of individuals and businesses – both locally and globally. To address client needs promptly, communication is crucial to the firm’s business.  When they noticed that their aging dictation system was becoming problematic and didn’t support the latest technology used by the firm, they decided to make a change.

After a careful selection process comparing vendors Winscribe and BigHand and a side-by-side pilot system assessment, Higgs Fletcher & Mack LLP chose Winscribe's Dictation and Speech Recognition solution as the best fit for their firm.  Winscribe was preferred by Higgs Fletcher & Mack LLP to implement a modern dictation and speech recognition workflow management system that works in a virtual desktop environment (VDE) and supports their existing Olympus dictation hardware and smartphone-enabled digital dictation.  Other key reasons why the firm elected Winscribe were due to the overall value for investment, flexible licensing options, the capability for economical expansion in the future, and outstanding service.

Key objectives and benefits expected with the implementation include:

• An easy-to-use system that simplifies dictation and transcription work for all team members and improves document turnaround time
• The elimination of non-essential tasks (e.g. removing IT staff’s involvement with manually allocating dictation files)
• A robust dictation system that is compatible with a VDE, smartphones and existing digital portable recording devices
• Maximizing the utilization of staff, procedures and equipment
• The ability to prioritize specific jobs for fast and easy handling of priority documents

Winscribe is presenting their legal solutions in booth #701/703 at ILTACON 2016, taking place August 28th to September 1st in National Harbor, MD.