Peppermint Technology and Brilliant Law, the UK's first law firm founded by non-lawyers, will be working together to challenge the traditional landscape of legal services. Brilliant Law has selected the Peppermint Platform to underpin this prominent legal business. Brilliant Law has a corporate structure led by non-solicitors, and is headed by a team renowned for challenging the markets within which they operate.
It has aspirational plans to radically change the legal landscape by providing fixed-fee advice backed by state-of-the-art customer service.
Peppermint is quickly building a reputation as the ‘go to’ legal software supplier for the pioneers in the legal market. The first major new entrant to enter the legal technology arena in over a decade, Peppermint is attracting firms who realise the importance of IT in driving legal services of the future. Peppermint may be the new kid on the block, but its fast growing client list speaks volumes. In a short time they already have DLA-backed Riverview Law and litigation specialist Tandem Law running their rapidly growing businesses on the Peppermint Platform.
Brilliant Law will run multiple branded services on the Peppermint Platform, serving fixed-price packages for start-ups and SMEs. The Peppermint Platform will enable the law firm to be a data-driven company ensuring they deliver a highly personalised service 24/7, supported by an efficient and streamlined back office. Brilliant Law are using the advanced Peppermint client portal and self-service tools to optimise customer choice and service across multiple access points.
The unique single Platform environment offered by Peppermint gives management full control of the business via a sophisticated, but simple, management dashboard. This allows Brilliant Law to track cost and risk in real-time which is fundamental to supporting a fixed-price model and meeting compliance and risk obligations.
Brilliant Law CEO Matthew Briggs commented, “We considered a range of traditional legal software systems and struggled to find a solution that would support our modern and innovative business. Once we saw what the Peppermint Platform could offer us, there was no competition. Increasingly clients are demanding more for less and only those firms who build their operation around appropriate technology, like Peppermint, will survive and thrive”.
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