Central London law firm Bishop & Sewell has appointed law technology specialist Access Legal, a division of The Access Group, as it continues to focus on its three key principles – Purpose, People and Pathway.
The 110-strong firm has ambitions to not only be an independent top 100 law firm, but to also be ranked in the top 100 places to work in the UK. Central to achieving this ambition is technology, and with Access Legal now being introduced to help free up critical time currently spent on legacy systems, the firm is looking to achieve greater efficiencies in the business - ultimately ensuring Bishop & Sewell’s people are equipped to achieve their full potential.
Access Legal will assist Bishop & Sewell in the rollout a proven intuitive browser-based practice management system, as well as a new risk and compliance platform. The practice also purchases Access’s customer relationship management system (CRM) to help the team better identify the source of new business, track enquiries, improve the handling experience and more easily identify potential cross-sell opportunities.
“We’re an ambitious law firm and wanted an equally ambitious technology partner. Access’ current and future strategy and product direction really appealed to us,” commented Michael Kashis, Managing Partner at Bishop & Sewell.
“It’s important that we are fully accessible to clients but also it is just as critical that we help our people and our wider firm become more efficient. This meant looking beyond just an easy to use true Saas practice management system but investing in a more holistic software ecosystem that supports multiple areas of our practice – from managing our cases, our documents, our finances and communicating with clients to remaining compliant and staying ahead of regulations. This will give time back to our people, allowing them to embrace their passions within the business that aren’t just bringing in a fee, such as CSR activities, championing mental health and wellbeing or investing time into learning and upskilling. At the same time, we will be able to offer an enhanced customer experience with the arrival of our new CRM.
“The ease at which Access Legal’s solutions allow people to do their work really stood out. Our previous system meant that our people were tied to the same desk every day but the world has changed. As we move towards a more hybrid way of working, Access presented an option that allows flexibility and, quite literally, unshackled us from our desks.
“We’re excited for what’s to come and, with these solutions in place, we’re able to come out of the other side of the pandemic telling clients it’s better business than usual.”
Commenting on the appointment, Doug Sawers, Managing Director of Access Legal, said: “Many law firms face a fragmented experience of technology that becomes a drain on time and resources. From working with Bishop & Sewell it quickly became clear that the business was not only keen to refocus on technology but to really understand its significance and importance to the firm. There are even IT coordinators on the Board, which shows a real recognition as to how technology touches all elements of the business.
“We’re delighted to be able to support the Bishop & Sewell team and enable them to grow and be part of helping them reach their strategic ambitions.”
Bishop & Sewell joins Access Legal’s client base of over 3,500 UK law firms, including Eversheds, Minster Law, Winn Solicitors, Wolferstans, Neves Solicitors LLP and The MAPD Group.
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