With 470 staff and 90 partners Ward Hadaway is a major player in the North of England and proud of its Northern roots. When the firm’s dispute resolutions team undertook a review of systems to support its debt recovery work Liberate was the clear winner.
Key factors in the selection were its integration with the firm’s iManage document management system and the pre-built interface to the court services (SDT). It was also, clearly a specialist and purpose built debt recovery system as opposed to a generic case management system modified for the purpose.
Steven Petrie, Ward Hadaways Head of the commercial dispute resolution “We selected Liberate as it provides the firm with the tools to service our clients efficiently whilst still providing a personal service. The implementation of the Liberate client portal will provide our clients with 24/7 access to the latest case information and allows two way communication regarding the case and action to be taken”
The firm prides itself in delivering what it promises and tailoring solutions to meet the individual needs of the client. Liberates workflow flexibility was seen as key in assisting the firm meet these goals.
The team services include:
To find out more about Ward Hadaway and the wider range of services provided please visit https://www.wardhadaway.com/your-needs/
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