The potential revenue of the legal services industry is expected to exceed 25 billion dollars this year. The top 10 firms generate nearly 40% of all revenue. This leaves a smaller portion of the pie to be shared by numerous other firms. At the macro level, the economic downturn has caused law firms to cope in different ways and firms have had to choose to restructure, downsize, merge or in extreme cases even close. The Legal Services Act 2007 has been a game changer as it has enabled public investment that can provide relief to cash strapped firms. However this very legislation has also increased competition by enabling non-legal enterprises to offer legal services to businesses. Given these factors there is a need for greater efficiency and optimal cost control in the business.