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Tikit's Partner for Windows support team achieves renewal of ISO9001:2008 quality mark

UK News

Tikit logoRecognising Tikit's on-going commitment to service excellence

The entire Tikit Hampshire support teams are now ISO9001:2008 certified after Aldershot joined Fareham in holding the accreditation.  Bureau Veritas, independent auditors, carried out a series of rigorous audits before awarding the certification.  

Aderant launches Academy: In-depth, Online Product Training Anytime, Anywhere

Global News

Aderant logoFree E-learning courses enable clients to maximize efficiency and productivity

Aderant, the world’s largest independent legal software company, announced today the launch of Aderant Academy, a training portal designed to give clients training on specific applications when and where they need it.

Catalyst and LSI Colorado Team Up to Bridge the E-Discovery Gap for Western Law Firms and Corporations

USA/Canada News

Catalyst logoCompanies Cover the Complete Litigation Lifecycle through New Alliance Partnership

Catalyst Repository Systems, Inc.—a pioneer in secure, cloud-based software to help corporations and their law firms take control of e-discovery, compliance and regulatory matters—and LSI Colorado (LSI) a powerhouse within the Colorado e-discovery market, today announced an Alliance Partnership to offer enhanced e-discovery and professional services to corporations and law firms throughout the western United States.

EDRM Publishes Metrics Glossary

Global News

EDRM logoNew resource defines terminology used in updated metrics model

EDRM, the leading standards organization for the e-discovery market, announced today the publishing of a new metrics glossary. The glossary contains definitions for 90 terms used in connection with the updated EDRM Metrics Model published in June 2013 and is available on the resources page of the EDRM website.

DTI Announces 30 Relativity Certified Administrators on Staff

USA/Canada News

DTI logoCompany prioritizes internal expertise to support clients during e-discovery projects in Relativity

DTI, the nation’s largest private independent provider of e-discovery, legal process outsourcing and facilities management services, announced today that it now employs 30 Relativity Certified Administrators (RCAs).

ILTA heads for best year yet

UK News

ILTA logoThe International Legal Technology Association (ILTA) is anticipating its best ever attendance for this week's London INSIGHT conference for UK and Europe. Over 250 C-level delegates from more than 100 law firms and legal departments across 12 countries are already registered for Thursday's event, with more anticipated on the day itself.

Trowers & Hamlins steps up support for 700 staff worldwide using Sunrise Software and Phoenix Integration

UK News

Phoenix logoUK-headquartered service management company Sunrise Software has been selected by top UK law firm Trowers & Hamlins to supply its flagship Service Desk solution, Sostenuto. The firm has implemented Sostenuto for Incident, Problem, Change and Asset management.  As a key part of the project Sunrise has integrated Sostenuto with the firm’s HP WorkSite document management system. Phoenix Business Solutions designed a unique integration enabler between Sostenuto and the firms’ document management system, HP WorkSite.

Contentworker Announces Integration with Open Text eDOCS Product

Global News

Contentworker logoTraen AB, developer of the SharePoint based document management product Contentworker, announced today the availability of an integration with the OpenText eDOCS document management product line. The Contentworker eDOCS integration will provide eDOCS users with an “out of the box” SharePoint based extranet solution.  

Intelliteach Publish Inaugural Guru’s Guide to Law Firm Profitability

Global News

Intelliteach logoIntelliteach, a comprehensive provider of business management and IT services to law firms, today announced the availability of the Guru’s Guide to Law Firm Profitability, a 12 page guide featuring unique benchmark data including most requested billing statistics, collection metrics, revenue recovery ratios, and analysis of industry collection realization by firm size.

Casper Fox joins Tikit's Managed Services team

UK News

Tikit logoTikit announced today that Casper Fox joins the company’s Managed Services team. Casper brings with him a wealth of experience in managed services from his previous role at Savvis. He will be advising Tikit's law firm clients to get the most out of their IT and telecoms infrastructure, whilst ensuring optimum performance and data security.

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