Wilson Allen, provider of consulting services and software that enable professional services firms to enhance business performance, today announced record growth, increased demand for its software and services, and the addition of strategic personnel.
Building on its 2018 merger, which combined Wilson Legal Solutions and Stanton Allen to form Wilson Allen, the company has introduced new initiatives to better support clients. And in surveys executed by third parties, clients continue to report exceptional satisfaction.
“We have a long history of working with key people at Wilson Allen and noted last year’s merger with great interest,” says Anne Reavis, director of business intelligence at Womble Bond Dickinson (US) LLP. “Bruce Wilson knows a gem when he sees one —the new CRM specialist practice he’s added to the organization complements the team’s overall mission and creates new and interesting potential benefits for firms like ours.”
Overall, in the first half of 2019, Wilson Allen has experienced sales growth that’s 57% higher than in the same period, year-over-year. It attributes this success to the growing adoption of its software and services, organizational changes, and the expansion of industry partnerships and its employee base.
Software and Services Milestones:
Expansion of Industry Partnerships:
Wilson Allen’s unique set of software and services capabilities offers significant opportunities for firms looking to improve how they execute each phase of the client engagement life cycle. Perkins Coie LLP, an international law firm based in Seattle, Wash., relies on Wilson Allen to support technology initiatives related to the implementation and customization of its PMS and CRM software and its broader data and business process objectives.
“A key challenge for law firms like ours is harnessing the power of our existing data — creating a centralized version of the truth that breaks down silos and fosters more effective collaboration across groups,” says Trevor Varnes, CFO, Perkins Coie LLP. “Wilson Allen’s precise understanding of law firm operations, coupled with practical skills for integrating data and processes, creates real value for our firm.”
“Over the past 18 months we’ve made big investments to enable us to support law firms in their efforts to manage the end-to-end client life cycle better, including our merger with Stanton Allen, the expansion of our team, and the software and services we offer,” says Bruce Wilson, CEO and managing director of Wilson Allen. “We are excited to see the enthusiastic response across the 700 organizations we count as customers and look forward to continuing the collaboration.”
Michael Warren, VP of Wilson Allen’s CRM practice and Stanton Allen founder adds, “For more than 10 years, Stanton Allen built its reputation as the go-to resource for law firms looking to advance their CRM strategy, as evidenced by our many long-standing relationships and the incredibly positive feedback we’re currently receiving in our client surveys. We are poised to expand further into America and Canada with a portfolio of offerings that can help professional services firms adapt to today’s business challenges.”
Norm Mullock, VP of strategy for Wilson Allen adds, “Law firms have historically prioritized addressing technology and data challenges rooted in their practice management systems. But new drivers are prompting firms to think differently about their business and execute more effectively. That includes spending more time analyzing existing client relationships, requirements, and delivery approaches — all with better visibility into the profitability and efficiency of executing work. With our deep expertise, extensive firsthand experience, and strategic partnerships, Wilson Allen is an ideal partner to help firms evolve successfully into more data-driven organizations and effectively navigate the changing market landscape ahead.”
Representatives from Wilson Allen will be connecting with the legal community at ILTACON 2019, taking place August 18-22, 2019 in Orlando, Fla. Michael Warren will participate in a panel session Taking Your CRM to the Next Level on Tuesday, August 20, 2019 at 1:30 PM in Asia 4 which includes speakers Patricia Purdy, Director of Business Development Technology, Orrick, Herrington & Sutcliffe LLP, Jennifer Schreck, Director of Client Intelligence, Reed Smith LLP, Linda Thompson, CRM Manager, Perkins Coie LLP, and Paul VanderMeer, Chief Knowledge Officer, Bilzin Sumberg Baena Price & Axelrod LLP.
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