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NetDocuments report strong customer growth and rapid global market adoption
Global News

NetDocuments logoNetDocuments, the leading secure cloud-based content services platform for law firms, corporate legal teams and compliance departments, today released statistics highlighting customer growth and continued rapid global market adoption.

Now managing over 9.1 billion files across more than 2,500 global customer firms, NetDocuments global cloud service continues to add, on average, two new customers per day. Implementations of the NetDocuments platform are on record pace with more than 435 customer firms having gone live on NetDocuments in the last 12 months. This includes 502% user growth within EMEA, APAC, and LATAM regions.

In addition to new customers, existing customers have added nearly 7,000 professionals to the platform through organic growth, new product adoption, and office growth.

Go-Live Momentum

In terms of ‘go-lives’ in 2019, large law firms now up and running on the NetDocuments platform include: Baker Hostetler, Akin Gump Strauss Hauer & Feld LLP, Sheppard Mullin, Shook Hardy, and Husch Blackwell. These represent over 6,700 legal professionals worldwide on the platform.

With 21% of the Am Law 200 now running on the NetDocuments single instance cloud platform, NetDocuments has the largest share of Am Law 200 firms while converting more systems from the competition than any other provider.

Global Success

NetDocuments’ success in the EMEA region continues to accelerate including the recent addition of The Council of Europe; Saffery Champness; Walker Morris; Forsters, and Howes Percival. A particular area of promise is Latin America with the recent signing of Rocha, Marinho E Sales Advogados, a leading corporate and litigation law firm with 12 offices and 900 legal professionals throughout Brazil. Due to this surge in NetDocuments demand, legal professionals in Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, Puerto Rico and Trinidad and Tobago now count among NetDocuments customers.

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NetDocuments CEO Josh Baxter commented on the company’s momentum: “Last year at ILTACON, we unveiled our safe, ready, proven message to customers. What we achieved this year underscores our commitments to deliver safe, secure solutions which are ready to improve user’s productivity in new and innovative ways. These solutions are backed by a platform that has proven for 20 years it can deliver best in class capabilities and performance.”

NetDocuments is an agile cloud solution designed to address the technology priorities of today while establishing the framework to prepare organizations for the technology needs of the future. With NetDocuments, the CIO vision of a future-proof, comprehensive technology stack is being realized now. As evidenced by customer use cases, organizations are extending the NetDocuments platform beyond its content management capabilities by tapping into the rich application store, the network of 166 technology and integration partners, and the AI Marketplace. 

Transparency + Trust = Success

Well over a year ago, NetDocuments launched its service status trust site for all to see and monitor online. The service status pages present real-time service health and performance. Each global region has a dedicated page to allow customers to focus on regions relevant to their business. Gone are the days when downtime was something software companies kept secret. Surprisingly, based on an initial survey of 65 cloud services platform prevalent in the legal market, only 39%, including NetDocuments, publish their service status details. NetDocuments is the only cloud based DMS providing this level of transparency.

Legal

For more details on NetDocuments’ latest product innovations, security market leadership, industry recognition and the growth of NetDocuments’ Partner community, please read our corresponding ILTACON blog post.

NetDocuments will be attending and exhibiting at next week’s ILTACON 2019 Educational Conference, August 18-22, held at The Swan and Dolphin Resort in Orlando, Florida. Please visit booth 519 to check out our new products, meet our experts and ILTA award winners and share in the legal technology excitement. For a complete list of NetDocuments ILTACON sessions and activities, please click here.

About NetDocuments

Founded in 1999, NetDocuments’ cloud-based service allows firms of all sizes to reduce costs and increase security, mobility, compliance, and disaster recovery for documents and email from anywhere and on any device. With offices and datacenters in the US, Australia, and the UK, and with over 2,000+ customers and hundreds of thousands of users, NetDocuments is able to effectively service its global community spread across 140 countries. With anytime, anywhere access, firms are able to increase productivity and improve the client experience through a comprehensive cloud-based service.

 

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