LoopUp Group plc, the premium remote meetings company, is pleased to announce that it has signed a material contract renewal with leading global law firm, Clifford Chance.
The minimum total contract value of £2.34 million in aggregate over the 3-year term is for the provision of conference calls across Clifford Chance’s global operations, spanning 32 major financial centres in the Americas, Asia Pacific, Europe, the Middle East and Africa.
The LoopUp product is typically offered on a pay-as-you-go, per minute per guest basis. However, this renewal with Clifford Chance on a guaranteed minimum spend basis is a mark of their commitment to the Group’s differentiated product over the long-term.
Paul Greenwood, CIO of Clifford Chance, commented: “Within our Innovation and Best Delivery strategy, we consider how investing in smart technology and applying our extensive legal expertise can improve value and outcomes for clients, making our service delivery more effective, every time. Technology can tackle complex challenges, but it can also be extremely powerful by making simple improvements to important tasks undertaken regularly. Conference calling from LoopUp is a great example of this: benefits such as seeing who is on the conference call or and being able to screen share easily offer significant improvement to the client experience. Our people have really taken to LoopUp, and we’re pleased to demonstrate our commitment to the company and product with this major renewal.”
Steve Flavell, co-CEO of LoopUp Group, added: “We’re delighted to extend our relationship with Clifford Chance. Conference calls form a critical component of the firm’s important day-to-day interactions with their clients. The quality of these calls – both from a user experience and audio quality perspective – is paramount, and we’re delighted to receive this endorsement in our product and customer service from such a leading global firm.”
The Group will announce a trading update for the financial year ended 31 December 2018 on 12 February 2019.
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