Epiq Named a Relativity Orange-Level Best in Service Provider

Global News

18
Jul
2018

Editor

Epiq, a global leader in the legal services industry, today announced that it has once again achieved Relativity’s Orange-level Best in Service recognition for exemplary client experience for Relativity end users. This is the sixth time Epiq has received the Best in Service designation since 2012.

Through a global footprint and 2,000+ dedicated eDiscovery professionals, Epiq offers unmatched expertise through our 444 Relativity Certification’s to clients with complex matters and large Relativity environments.

“We appreciate the recognition by Relativity for delivering an exceptional experience to our Relativity users,” said Mike Rogalski, president of eDiscovery, Epiq. “We pride ourselves on our expertise navigating complex matters and guiding our clients through eDiscovery processes.”

Epiq was awarded Best in Service by demonstrating our expertise and experience hosting projects on the Relativity platform. Relativity evaluates individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Epiq met the criteria, which includes requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.

Relativity has two designations for Best in Service partners’ data centers: Orange and Blue. The orange-level indicates that Epiq has made additional investments in people, processes, and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.

“This designation shows how Epiq is committed to delivering extraordinary customer support, product understanding and technical prowess,” said Andrew Sieja, president and CEO of Relativity. “We are pleased to have them as an Orange-level Best in Service partner.”