Global News
In its newly released MarketView™ Legal Market Intelligence report, Hyperion Research, the legal industry's premier source of independent market research and advisory services, recognized LexisNexis® CounselLink® as a leading Enterprise Legal Management solution.
Incorporating more than 500 hours of industry benchmarking, interviews, client references and vendor briefings, the Hyperion report awarded CounselLink two “Market Leader” designations for automated e-billing review and strategic consulting services. CounselLink also received two “Highly Innovative” distinctions for the new legal request feature and comparative benchmarking.
“We are pleased to be recognized in such a prestigious way for our leadership, dedication to customer satisfaction and technological innovation,” said Aaron Pierce, Director of Product Management for CounselLink. “The CounselLink team is constantly developing and breaking ground with new features and approaches.”
The two “Market Leader” honors received for automated e-billing and strategic consulting services recognize capabilities and features that are superior and highly differentiated in the market.
“We understand that legal departments must perform at the speed of business, which means they must constantly find new ways to improve efficiency,” says Wes Gillette, Director of Product Management for CounselLink. “This is why we’ve developed and continue to enhance SmartReview®, a sophisticated artificial intelligence technology that reviews each line item invoice charge for compliance with your specific billing guidelines and automatically makes adjustments. By automating manual invoice processing and review, we’re saving users time and money.”
“Beyond an industry leading product, we strive to provide every client with the tools they’ll need to make solid, data-driven decisions that contribute to overall business success,” says Kris Satkunas, Director of Strategic Consulting for CounselLink. “Our strategic consulting services are designed to help clients improve performance, optimize business process and better leverage the value of data and analytics.”
Hyperion also recognized the innovations CounselLink has brought to the market, awarding a “Highly Innovative” distinction for the one-of-a-kind design of its new legal request feature that simplifies how corporate legal departments manage the hundreds of legal services requests they receive. The unique approach of its comparative benchmarking also won CounselLink a “Highly Innovative” rating. The powerful legal benchmarking and cost-analysis database provides the tools and data needed to accurately benchmark and compare performance to other departments.
“The legal solutions market for ELM is in the midst of a dramatic shift, characterized by the rise of legal operations and the dynamic businesses that drive it,” said Eyal Iffergan, President of Hyperion Research. “CounselLink has been aggressive and ambitious in recent years to deliver a standout roadmap of innovation in technology and operational performance, with a healthy dose of strong personal interaction and client engagement.”
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