Henry Davis York automates business processes with Intapp Flow
Australasia News

Intapp logoLeading Australian firm also reports success with Intapp Time

Intapp, a global leader in legal software, today announced that Henry Davis York, a leading Australian law firm with over 200 lawyers, has implemented Intapp Flow to connect key business applications and automate workflows.

In addition, Henry Davis York has reported significant success in its deployment of Intapp Time for time recording.

Simplifying workflows for IT and Finance

Henry Davis York recently deployed Intapp Flow to automate and improve the efficiency of several business processes, including initial workflows for IT security requests, invoice reversal requests for Finance, and external seminar and training approval processes for People and Development. The firm has used Intapp Integration Builder since 2012, and worked with Intapp and Askew Network Solutions to train the IT and Finance teams on the addition of Intapp Flow earlier this year. 

“Intapp Flow is a really exciting product. It delivers an intuitive interface for automating business processes and workflows. For Integration Builder users, it’s the front end we’ve always wanted,” said Ivan Costello, Finance Systems Manager, Henry Davis York. “It’s surprisingly simple to use. You don’t need a large team of internal or external developers to make it work, or have a deep technical background as you do with other products on the market. Intapp Flow is very visual so you can see what’s going on and how you are progressing as you create and update workflows. The end-user feedback on the workflows we’ve rolled out so far has been very positive.” 


Improving accuracy in time recording

Henry Davis York has also deployed Intapp Time – starting with its adoption of DTE for time entry three years ago. Since implementing Intapp’s time capture functionality, the firm has seen many operational improvements, including timeliness, accuracy of time recording and more complete time capture leading to improved utilisation. More accurate data has enhanced the firm’s resource allocation and budget management – ultimately enabling its lawyers to deliver more efficient client service.

Costello added:  “Intapp’s customer success team was absolutely passionate in making us successful with Intapp Time. The ability to capture a record of client work performed throughout the day has been exciting for both lawyers and business support staff – and, as a result, time capture is now firmly embedded as part of our time recording process. We expect that we’ll see similar efficiency gains as we continue to use Intapp Flow in the coming months.”

About Intapp

Intapp provides software and services that enable professional services firms to thrive in an increasingly competitive marketplace enhancing their ability to win more business, operate efficiently, manage risk, and drive client success. Over 700 customers globally, including 96 of the Global 100 Law Firms, 5 of the top 8 Global Accounting Firms, and 5 of the top 10 Global Economic Consulting Firms rely on us. We offer a Professional Services Platform - purpose built for this industry - spanning the entire Client Lifecycle with solutions for Client Development, Business Acceptance and Client Delivery. For more information, visit    


Copyright © 2019 Legal IT Professionals. All Rights Reserved.

Our Newsletter
All the legaltech headlines in your mailbox once a week? Sign-up now! 

Media Partnerships

We offer organizers of legal IT seminars, events and conferences a unique marketing and promotion opportunity. Legal IT Professionals has been selected official media partner for many events.

A muchbeta site