CPA Global, the world’s leading intellectual property (IP) management specialist, announced today that major Australian law firm Sparke Helmore Lawyers has deployed CPA Global’s Inprotech IP software to help deliver superior trademark management services to clients.
Sparke Helmore sought an online IP management system that would significantly enhance efficiencies for the firm in handling a growing portfolio of trademark matters for clients, often working in multiple jurisdictions around the world. Furthermore, with a number of new clients coming on board at the same time and transferring their trademark portfolios from another law firm, it was important that the system was implemented quickly.
Shannon Platt, Partner and Head of the IP team at Sparke Helmore, said: “We wanted a world class, cutting-edge technology that would enable our offering to equal or better that of top tier international law firms. It had to be deployed in a short timeframe and demonstrably deliver more to new and existing clients than they’d seen before. Working with the CPA Global team, we’ve managed to achieve that.
“The seamless functionality of the Inprotech software has been easy to come to grips with, and it has a high level of utility both for us internally and for our clients externally. For example, report generation used to take hours and, now, generating status reports for our clients takes a few minutes. The internet-enabled access also allows clients to print the reports themselves, sorting by due date, proprietor, and territory.”
Platt added: “It has also been important for us to be able to showcase to clients how internet access can assist them in managing their brand protection in a variety of jurisdictions.”
Peter Campbell, Chief Information Officer and Knowledge Director at Sparke Helmore, commented: “CPA Global fully understands that an IP portfolio is a valuable asset that needs to be carefully protected, and demonstrates this level of understanding in its software. Ensuring the highest level of online security and privacy makes us confident that our clients’ data, knowledge and assets are never compromised.”
Chris Story, Global Solutions Architect at CPA Global, added: “The IP team at Sparke Helmore demonstrated tremendous vision and commitment in deploying an innovative and progressive IP management software solution that is fully configurable to meet the requirements of their business and their diverse client base.
“Inprotech was an ideal choice for Sparke Helmore and helps differentiate the firm from others in the market. What also differentiates them is the speed with which implementation was managed. Working closely with CPA Global’s software experts, their IP and IT teams showed great skill in ensuring a successful and rapid deployment of Inprotech.”
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