Lucid IQ Announces Promotion of Steve Ruhl to Director of Client Services

USA/Canada News

23
Oct
2014

Editor

Lucid IQ, creators of the highly flexible cloud-based CaseManagerPro case and matter management platform for law firms, corporate legal departments and government agencies, announce today that Steve Ruhl has been promoted to the position of director of client services.

In this position, he directs Lucid IQ’s client services team that manages CaseManagerPro implementations, develops training programs, advises on ongoing product development and manages client support activities. 

Ruhl has worked for Lucid IQ for more than eight years. Prior to joining the company, he was a member of E.I. Dupont’s much-heralded litigation support team during the genesis of the Dupont Legal Model, leading document discovery and database coding teams before the business unit was sold to Quorum Litigation. At Quorum, Ruhl and his team implemented and managed a large document imaging and production department. With the experience gained in multi-district complex litigation, he moved to the law firm of Howrey & Simon as the operations manager for their state-of-the-art litigation support facility, where he managed all document production, coding, litigation support databases and war rooms. He has a B.S. in business management from Western Governors University.

Lucid IQ recently announced the release of CaseManagerPro v3.8 , which includes new features that specifically benefit practices with large case, data and document volume, strict compliance standards, and complex case practices such as MDL, mass tort and class action. CaseManagerPro brings every element of cases and matters into a centralized, organized, cloud-based system that is adapted to match a firm’s specific practice needs. Every person and company, document and note, deadline and issue can be captured, managed, reported, linked and shared to provide ready access to case information. CaseManagerPro allows the entire team involved in a case or matter — including inside counsel, law firms and trusted third parties — to be better organized and connected to all elements of a case.