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Peppermint Technology Releases Latest Legal CEO Research Report
UK News

Peppermint logoPeppermint Technology, the multi-award winning legal technology innovator, has released its latest Legal CEO Research Report: “Becoming the Law Firm Clients Really Want”. Three years of research conducted by Peppermint into the role of the customer satisfaction in legal services, demonstrated unequivocally that law firms needed to change in order to satisfy evolving client needs.

This latest report draws on research and surveys from across the spectrum of business, not just the legal sector, to identify and guide the reader through four key areas where firms need help on their change journey to delivering what clients want.

Authored by Legal Futures' Editor Neil Rose, the 2014/15 Peppermint Report makes for a compelling read for law firm leaders.  It was launched at the 2014 Peppermint CEO Research Forum which welcomed an audience of 100 to discuss the four topics with expert panellists. Attending law firm leaders described the Forum as, “a great conference with excellent and engaging speakers with excellent hand-outs”, “an engaging and well-constructed day”, and “a fantastic forum. Great speakers, great content that was highly relevant and practical”.

Copies of the latest report are available to download now.

About Peppermint

Peppermint Technology exists to change a market. Our next generation legal SaaS (Software as a Service) platform, PeppCX, is built on an industry standard application platform namely Microsoft Dynamics & SharePoint. Peppermint leverages Microsoft’s multi-billion-dollar investment and makes this relevant for the legal market.

PeppCX delivers a suite of enterprise applications including Practice Management, Matter Management, Case Management, Document Management, CRM, and Performance Management, together with a suite of collaboration and content enablement tools. It allows legal providers to drive every process, activity and insight around the client and achieve a quantum leap forward in client service and automation. This game-changing approach combines the specialist legal industry expertise of Peppermint with future-proof Microsoft software and investment, delivered from the Cloud.

Ranked in Deloitte’s UK Technology Fast50 in 2016 and 2017, other awards include Best Small Tech Company, Best Cloud Application World Series Award, Microsoft Dynamics ISV UK Partner of the Year & Top Global 20 Most Promising Dynamics Company 2017.

 

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