New Functionality of ContactNet 14R1 Benefits Clients with Enhanced Relationship Insights

Global News

16
Jul
2014

Editor

ContactNet 14R1 Provides More Comprehensive Data to Boost Clients’ Business Development Efforts

Thomson Reuters Elite, a leading global provider of enterprise business management solutions (EBMS) to professional services firms, today introduced the newest version of ContactNet, the market’s first and most robust enterprise relationship management (ERM) solution.

The key enhancements of ContactNet 14R1 are strategically designed to equip clients with more clarity into and control over their organizations’ valued relationships.

“ContactNet has been helping leading organizations optimize their business development efforts for nearly a decade, and this latest version takes the ERM solution one step further by enabling clients to gain even more valuable insights into their key relationships,” said Elisabet Hardy, vice president of Product Management at Elite. “ContactNet 14R1 not only provides a more comprehensive at-a-glance update of existing relationships, it makes it easier to take that data and turn it into new opportunities.”

ContactNet 14R1’s enhanced user interface provides increased insight into an organization’s identified relationships in a number of ways. Relationship strength values are now displayed to two decimal points, and the visual display of aggregate and colleague relationships has been improved for more clarity while reviewing a contact. Additionally, title capture has been updated to utilize standardized values.

With ContactNet 14R1, clients have the ability to configure Network Updates at the user, group, or organization level, which puts the right information in the right hands. This latest version also identifies native Outlook delegations that will attribute relationships to the originating professional, rather than a delegate.

ContactNet is the market’s first and most robust ERM solution that automatically identifies, deduplicates, and classifies relationship data across an organization. ContactNet assists with key initiatives by providing access to comprehensive relationship intelligence, with no additional data entry or maintenance. These include annual business planning, developing and retaining clients, prioritizing target clients, responding to RFPs, cross-selling, and more. For clients interested in an even more robust business development solution, it is easy to migrate from ContactNet 14R1 to the new Business Development Premier offering from Elite. Business Development Premier leverages ContactNet to systematically add and update contact and relationship data within a business development platform that also provides CRM, email marketing, list and campaign management, and experience management tools.

Thomson Reuters Elite is part of the Legal business of Thomson Reuters and offers its end-to-end EBMS to allows law firms and professional services organizations to run all operational aspects of their firms, including business development, risk management, client and matter management, and financial management. For more information, visit Elite.