Jacksons drop Axxia for Pilgrim's LawSoft

20 May 2010

Jacksons LLP based in Newcastle and Stockton-on-Tees has selected LawSoft from Pilgrim Systems as its next generation Practice Management System.

After assessing their incumbent supplier’s latest product, the firm decided to migrate from LexisNexis Axxia to LawSoft. The firm had been with Axxia for over 20 years so it was not a decision taken lightly. In effect Jacksons have placed their faith in a fresh system and aim to develop a relationship with another company that will last just as long, if not longer than the one that is now coming to an end.

The firm’s Managing Partner Nigel Kidwell stated, “We have taken a long look at the available options having decided some time ago to update our software system and looked at a number of suppliers. We have had a long association with Axxia and I am grateful to them for their support over the years. We were though impressed with the completeness and accessibility of LawSoft and the approachability of Pilgrim's staff; the pride and passion for their product is apparent. LawSoft is widely used amongst practices we know well and the feedback we received was, without exception, highly complimentary. I look forward to a long and productive relationship with Pilgrim."

Colin Kennedy (Pilgrim COO) said, “We are delighted to be working with Jacksons. It was apparent that Nigel and his team went through a similar thought process to many other people that we are currently speaking to. There is no doubt that Pilgrim is becoming the logical partner of choice for firms that want a complete solution without sacrificing the quality of any of the core modules therein.”