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Brown McCarroll Chooses Keno Kozie to Bring Help Desk Support to its Attorneys and Support Staff Throughout Texas
26 April 2011
Keno Kozie, a leading provider of information technology design, service and support to law firms and legal departments, announces that the law firm of Brown McCarroll has selected the company to provide help desk services for the firm. As a result of this partnership, Keno Kozie is providing after-hours and supplemental help desk support to the employees of Brown McCarroll.
Prior to working with Keno Kozie, members of the IT department at Brown McCarroll would be on call to provide after-hours support.
“Working with Keno Kozie has been great for our firm. Our team members no longer have to plan their off time around being available if called and there is always someone to support our employees,” stated Mike Fegan, IT director at Brown McCarroll. “When we first met with Keno Kozie we were instantly impressed with their abilities and service offerings—and it was all at a price that is unavailable through other providers.”
Brown McCarroll has offices in Austin, Dallas and Houston, and a combined 150 attorneys and support staff.
“We are very happy to be working with Brown McCarroll,” stated Barry Keno, president of Keno Kozie. “The company has a great IT department and we appreciate the opportunity to be an extension of that team and expand our services in the very important Texas legal community.”
Keno Kozie provides IT consulting, system integration, 24X7 help desk support, training and managed services to law firms across the United States. With more than 20 years of experience, hundreds of law firms have entrusted their reputation and business to Keno Kozie’s team of experienced IT specialists.
